If you are experiencing:

  • excessive video buffering, stuttering video
  • video not playing
  • audio sync issues
  • no sound
  • repeatedly asked to sign in to website
  • offline videos disappear
  • other odd app behavior


Try these basic troubleshooting tips as a first step and see if your Android experience improves:


1) Restart your Android device.

2) Make sure you have the latest version of the MHz Choice Android app installed.

3) Make sure you have the latest Android OS installed.

4) Delete and reinstall the MHz Choice Android app from your Android device.

5) Restart your internet WiFi modem.


Still need help?

If none of the above resolves the issue, please direct your question to our tech support team here: Contact Tech Support Form.