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Troubleshooting

Troubleshooting MHz Choice issues

Troubleshooting: Android App
If you are experiencing: excessive video buffering, stuttering video video not playing audio sync issues no sound repeatedly asked to sign in to websi...
Wed, Jun 26, 2019 at 2:43 PM
Troubleshooting: Android TV
If you are experiencing: excessive video buffering, stuttering video video not playing audio sync issues no sound repeatedly asked to sign in to websi...
Fri, Apr 23, 2021 at 1:09 PM
Troubleshooting: Apple TV App
If you are experiencing: excessive video buffering, stuttering video video not playing audio sync issues no sound repeatedly asked to sign in to websi...
Thu, May 6, 2021 at 6:58 PM
Troubleshooting: Chromecast
If you experience difficulty streaming MHz Choice to your Chromecast device, please review these troubleshooting tips to improve performance: 1) Make su...
Wed, Jun 26, 2019 at 2:59 PM
Troubleshooting: Fire TV App
If you are experiencing: excessive video buffering, stuttering video video not playing audio sync issues, no sound repeatedly asked to sign in other o...
Fri, Jun 26, 2020 at 6:58 AM
Troubleshooting: iOS App - iPad, iPhone
If you are experiencing: excessive video buffering, stuttering video video not playing audio sync issues no sound repeatedly asked to sign in to websi...
Sun, Nov 8, 2020 at 7:52 AM
Troubleshooting: Roku App
If you are experiencing problems with the MHz Choice Roku App, please perform the following troubleshooting steps to resolve the issue: 1) Unplug and re...
Thu, Oct 29, 2020 at 1:32 PM
Troubleshooting: Samsung Smart TV App
If you are experiencing problems with the MHz Choice Samsung Smart TV app, please perform the following troubleshooting steps to resolve the issue: 1) U...
Fri, Mar 26, 2021 at 3:39 PM
Troubleshooting: Web Browser Issues
If you are experiencing: excessive video buffering, stuttering video ("video timed out") audio sync issues, no sound continue watching does no...
Mon, Sep 21, 2020 at 5:51 PM
Can I remove programs from the Continue Watching list?
Our development team is still working on adding some new features to improve navigation. In 2021, we hope to be adding the following: Continue Watching ...
Wed, Oct 14, 2020 at 9:27 AM
Device Limit Reached Error
This error message typically indicates that our system registered more than 3 devices or browsers that you might have tried to watch from and limited your a...
Sat, Mar 14, 2020 at 7:34 AM
Error - app "not loading", suddenly logged out, being asked to subscribe
Our tech partner has informed us of an issue that has caused some subscribers to be logged out of their account or has caused some apps to not load pro...
Thu, Jan 9, 2020 at 6:16 PM
FIXED: Amazon Prime: Agatha Christie Criminal Games Season 4
UPDATE 9/29/20 Great news for MHz Choice on Amazon Prime subscribers! The first 2 episodes of Agatha Christie's Criminal Games Season 4 are no...
Tue, Sep 29, 2020 at 8:12 AM
I subscribe to MHz Choice through Comcast Xfinity X1 but there are programs missing. Why?
On rare occasion, a premiering episode will not be immediately available on MHz Choice on Xfinity X1 on the morning of its announced premiere date. Rest ass...
Tue, Jul 9, 2019 at 8:11 PM
I subscribe on Amazon Prime, but I'm being asked to BUY an MHz Choice program. Why?
If you subscribe to MHz Choice through your Amazon Prime account and you are being asked to "buy" an MHz Choice series, most likely you are seeing...
Tue, Jun 22, 2021 at 8:16 AM