Troubleshooting
Troubleshooting MHz Choice issues
1) Press HOME on your Android TV’s remote control 2) Navigate to the MHz Choice Android TV app but do not press SELECT or ENTER 3) With the MHz Choi...
Mon, Jan 3, 2022 at 3:13 PM
To delete the MHz Choice Apple TV app: 1) Using the Apple TV remote, highlight the MHz Choice app on the Home screen but do not press enter yet. 2) ...
Tue, Apr 27, 2021 at 12:05 PM
STEP 1: Remove the Fire TV App 1) To uninstall the MHz Choice Fire TV app, go to Settings on your Fire TV device. Look for Settings in the top menu, it re...
Sat, Nov 27, 2021 at 10:26 AM
STEP 1: Remove MHz Choice Roku App 1) Navigate to the home screen 2) Highlight the channel you wish to remove but do not press ENTER 3) With the channel ...
Tue, Apr 27, 2021 at 12:04 PM
Press the Home button on your Samsung remote or navigate to your Samsung's home screen. A menu appears on the bottom of the screen. Using your remot...
Wed, Mar 8, 2023 at 6:49 PM
Some Roku users have reported a "Code 5 Error" when attempting to use the MHz Choice Roku app. This is a known issue with the Roku hardware, not t...
Sun, Jun 21, 2020 at 4:42 PM
Some Roku users have reported this error message: "HDCP unauthorized. content disabled" This is a known issue on Roku devices and is not an e...
Wed, Jun 26, 2019 at 2:43 PM
UPDATED Tuesday September 10, 2019 10:00am ET Season 2 of Spring Tide is now available to stream on Amazon Prime. This issue is now resolved. We do...
Tue, Sep 10, 2019 at 11:52 AM
Our video playback system uses "adaptive streaming" which means our system will deliver the best quality video depending on your specific internet...
Tue, Jan 28, 2020 at 11:04 AM
Due to extenuating circumstances, Season 1 of Bukow and König had to be split into 2 seasons of 5 episodes each on Amazon Prime. See episode breakdown belo...
Sun, Sep 11, 2022 at 8:43 AM
Do you see locks or padlocks on the series images? If so, it most likely means you are not currently signed in to your mhzchoice.com account. How ...
Sun, Aug 4, 2019 at 10:53 AM
Posted December 3, 2021 It has come to our attention that a recent software update to the Roku app has inadvertently logged out some subscribers who watch ...
Mon, Dec 6, 2021 at 11:59 PM
*Updated August 29, 2023 These episodes below have been published to Amazon Prime but are in different locations. We are working with Amazon to ...
Tue, Aug 29, 2023 at 12:28 PM
We have been made aware of an issue affecting video playback on the MHz Choice website (watch.mhzchoice.com). We have alerted our tech partner about...
Sun, Aug 20, 2023 at 8:47 AM