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Account & Settings

MHz Choice Account & Settings

Change your email address
Here is how to change the email address of your account. On a web browser, make sure you are logged in to your account. ...
Sun, Aug 25, 2019 at 2:36 PM
Do you collect sales tax?
U.S. Subscribers Beginning December 1, 2020, depending on your location, we will be collecting local tax or VAT as part of your purchase. Canadian Subsc...
Fri, Nov 19, 2021 at 6:46 PM
How do I get a refund?
Sorry that you want a refund! Please contact our billing support team here with as much information you can provide and they will help you out. PLEASE N...
Mon, Sep 21, 2020 at 5:51 PM
How do I request my account data or delete my account?
As part of recent internet regulations (e.g. GDPR, CCPA), you have the right to request access to the known data about your account. This request must be ...
Fri, Dec 18, 2020 at 4:43 PM
How many devices can I connect to MHz Choice at one time?
You can have up to 3 simultaneous sessions logged into your MHz Choice account. If you attempt to exceed the maximum connections allowed, you will be asked ...
Sat, Oct 31, 2020 at 8:01 AM
How to apply a promo code to your account
Log in to your account through a web browser In the upper right corner select the ACCOUNT then select ACCOUNT SETTINGS Select BILLING In t...
Tue, Apr 20, 2021 at 11:51 AM
How to cancel: MHz Choice on Cox Contour
Did you subscribe through your Cox Contour account? Please click here to be directed to Cox's support center for details on how to cancel.
Sun, Apr 25, 2021 at 10:49 AM
How to cancel: MHz Choice on Amazon Prime
Did you subscribe through your Amazon Prime account? You will need to cancel your MHz Choice on Amazon subscription manually or contact Amazon directly ...
Sun, Sep 13, 2020 at 10:59 AM
How to cancel: MHz Choice Direct Subscription
How your direct MHz Choice subscription is currently billed will determine which cancelation method below is appropriate.  How to cancel on our website (...
Sun, Jul 19, 2020 at 7:13 AM
How to cancel your MHz Choice Subscription
Depending on how you originally subscribed to MHz Choice will determine which cancelation method below is appropriate. Click the relevant link below for det...
Sun, May 17, 2020 at 8:23 AM
How to cancel: MHz Choice on The Roku Channel (Premium Subscription)
If you added an MHz Choice premium subscription to your personal Roku Channel account, here's how to cancel it.  Press the HOME button your Rok...
Tue, May 19, 2020 at 11:03 AM
How to cancel: MHz Choice on Xfinity X1
Did you subscribe through your Xfinity X1 (Comcast) account? Please click here to be directed to Xfinity X1's support center for details on how ...
Wed, Feb 17, 2021 at 11:11 AM
How to change from a monthly to yearly subscription & vice versa
If you have a direct monthly or annual subscription and want to change to the other one, you can do so easily on the purchases settings page: ...
Mon, Jan 25, 2021 at 5:13 PM
How to Pause Your Subscription
If you subscribed to MHz Choice directly through the website, you have the option to pause your MHz Choice subscription for up to 3 months. He...
Sun, May 17, 2020 at 8:20 AM
How to Resubscribe or Resume Your Subscription
To resubscribe or resume your subscription, please follow these steps below: 1) Go to the PURCHASES section of your ACCOUNT ...
Wed, Dec 11, 2019 at 7:23 PM