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Troubleshooting

Troubleshooting MHz Choice issues

Remove and Reinstall the MHz Choice Android TV app
1) Press HOME on your Android TV’s remote control 2) Navigate to the MHz Choice Android TV app but do not press SELECT or ENTER 3) With the MHz Choi...
Fri, Apr 23, 2021 at 12:51 PM
Remove and Reinstall the MHz Choice Apple TV App
To delete the MHz Choice Apple TV app: 1) Using the Apple TV remote, highlight the MHz Choice app on the Home screen but do not press enter yet. 2) ...
Tue, Apr 27, 2021 at 12:05 PM
Remove and Reinstall the MHz Choice Fire TV app
STEP 1: Remove the Fire TV App 1) To uninstall the MHz Choice Fire TV app, go to Settings on your Fire TV device. Look for Settings in the top menu, it re...
Sat, Nov 27, 2021 at 10:26 AM
Remove, Reinstall and Reactivate the MHz Choice Roku App
STEP 1: Remove MHz Choice Roku App 1) Navigate to the home screen 2) Highlight the channel you wish to remove but do not press ENTER 3) With the channel ...
Tue, Apr 27, 2021 at 12:04 PM
Remove and Reinstall the MHz Choice Samsung Smart TV app
1) Press the Home button on your Samsung remote or navigate to your Samsung's home screen. A menu appears on the bottom of the screen. 2) Using your r...
Sun, Sep 6, 2020 at 11:32 AM
Roku: Code 5 Error
Some Roku users have reported a "Code 5 Error" when attempting to use the MHz Choice Roku app. This is a known issue with the Roku hardware, not t...
Sun, Jun 21, 2020 at 4:42 PM
Roku Error: HDCP Unauthorized Content Disabled
Some Roku users have reported this error message: "HDCP unauthorized. content disabled" This is a known issue on Roku devices and is not an e...
Wed, Jun 26, 2019 at 2:43 PM
'Spring Tide' Season 2 is now available on Amazon Prime
UPDATED Tuesday September 10, 2019 10:00am ET Season 2 of Spring Tide is now available to stream on Amazon Prime. This issue is now resolved. We do...
Tue, Sep 10, 2019 at 11:52 AM
What is the minimum internet connection speed recommended for smooth video playback?
Our video playback system uses "adaptive streaming" which means our system will deliver the best quality video depending on your specific internet...
Tue, Jan 28, 2020 at 11:04 AM
Why is there an extra season of Bukow and König on Amazon Prime?
Due to extenuating circumstances, Season 1 of Bukow and König had to be split into 2 seasons of 5 episodes each on Amazon Prime. See episode breakdown belo...
Tue, Dec 22, 2020 at 8:54 AM
Why are all of the shows locked?
Do you see locks or padlocks on the series images? If so, it most likely means you are not currently signed in to your mhzchoice.com account.  How ...
Sun, Aug 4, 2019 at 10:53 AM